Betting and gaming are meant to be fun. heybajee wants you to enjoy the experience — but never let it become a problem. Our responsible gaming tools are here to keep you in control at all times.
Responsible gaming tools available on heybajee
Set the maximum amount you want to deposit daily, weekly, or monthly — all on your own terms. Reductions take effect immediately; increases require a 7-day waiting period.
Decide in advance how long each session will last. When the time is up, heybajee will automatically send you an alert and suggest taking a break.
Need to clear your head? Temporarily close your account for anywhere between 24 hours and 30 days. No betting or deposits are possible during this period.
If you feel you need to step away from gaming, you can self-exclude for anywhere between 6 months and 5 years. This is the most stringent protection measure available.
Betting will automatically stop once you reach a set loss amount. There is no way to go beyond your budget.
A pop-up will appear at set intervals to show you how long you have been playing and your total winnings or losses.
Responsible gaming means treating gaming and betting purely as entertainment — not as a source of income or a way to solve problems. heybajee believes every player should play mindfully, with a plan, and within their own means.
Online gaming has grown hugely popular in Bangladesh. But like any form of entertainment, it can become harmful when taken too far. That's why heybajee has made responsible gaming a core part of the platform from day one.
The core principle of responsible gaming is simple — playing should not affect the rest of your life. Gaming should never have a negative impact on your family, work, relationships, or finances.
All responsible gaming tools on heybajee are free and can be activated at any time from your account settings.
Take action immediately if you notice any of the following signs:
You are consistently spending more than your set budget.
You are playing much longer than you planned.
You are trying to recover losses by placing larger bets after a loss.
Gaming is causing friction with family or friends.
You feel anxious, irritable, or uncomfortable when you are unable to play.
Hiding how much you're playing or losing from your family.
If you notice any of the signs above in yourself, use heybajee's self-exclusion tool today or reach out to our support team.
Secure your gaming in just a few minutes:
Log in to your heybajee account and click the profile icon in the top right corner.
Go to Account Settings and select the "Responsible Gaming" option.
Choose the type of limit you need — deposit, session time, loss, or reality check — then enter your preferred amount.
Once confirmed, limits take effect immediately. Reductions are instant; increases take effect after 7 days.
Once your limit is set, a confirmation message will be sent to your registered email.
| Limit Types | Duration | Effective from | Status |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediate (Decrease Only) | Available |
| Loss Limit | Daily / Weekly / Monthly | Immediate (Decrease Only) | Available |
| Session Time Limit | Per session | Immediate | Available |
| Reality Check | 30 / 60 / 90 minutes | Immediate | Available |
| Cooling-Off Break | 1 – 30 days | Immediate | Available |
| Self-Exclusion | 6 Months – 5 Years | Immediate & Permanent | Available |
Answer the following questions honestly — this is completely private:
1. In the past month, have you ever spent more than your set budget?
2. Have you placed larger bets after a loss to try to recover your money?
3. Has gaming caused problems with your family or work?
4. Do you feel uneasy or anxious when you're unable to play?
Decide at the start of each month how much you're willing to spend on gaming — and stick to it.
Decide in advance how long you'll play each day. Set an alarm or use a timer.
Never bet when you're angry, frustrated, or under the influence.
Gaming is entertainment, not a source of income. Accept losses as a normal part of the experience.
Take short breaks every hour. Set aside at least one full day off from gaming each week.
Let a family member or trusted friend know about your gaming habits.
Never bet with borrowed money or funds from a credit card.
If you think there is a problem, reach out to heybajee support or a professional organization for help.
Heybajee is strictly for users aged 18 and above. Account registration by minors is completely prohibited, and any such account will be closed immediately upon detection.
You are not alone. The heybajee support team is always here for you.
If you feel something is wrong, seek professional help — heybajee is here to point you in the right direction.
If you have any concerns about your gaming, talk to our team directly. We're here to help, without judgment.
Gaming addiction is a mental health issue. Seek advice from a mental health professional in Bangladesh.
If someone in your family is struggling with a gaming problem, heybajee will guide you on how to help.
Learn more about Responsible Gaming, Terms & Conditions, and our Privacy Policy.
Keep the fun, keep the control. Register with heybajee and enjoy all the benefits of responsible gaming.
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